This online privacy statement applies only to websites within our domain torbay.gov.uk including businessservices.torbay.gov.uk. We should make it clear that this privacy policy (the one you're reading) only applies to websites owned and operated by Torbay Council.

Under the Data Protection Act 1998, we have a legal obligation to protect your personal information. We take appropriate security measures to safeguard your data and apply security standards and controls to prevent any unauthorised access to it. We also undertake to only hold your information for as long as is necessary for providing a service to you.

No name, address or specific user details are recorded from site visits and we will not attempt to identify individuals from such information unless necessary to investigate a breach of law or regulation. We do not pass on your details to any third party or government department unless you give us the permission to do so or the law requires/permits it.

Circumstances where we will attempt to identify your personal details are:

• In the event of an investigation when a law enforcement agency may exercise a warrant to inspect the Internet Service Provider’s or our website logs.
• If you request information, submit a subject access request for access to personal information, or make a formal complaint.

If you choose to complete any of our online forms, we will use your personal information to deal with your request. This may mean we need to pass your details on to third party service providers who are contracted to us in the course of dealing with your request. These third parties are obliged to keep your details securely and use them only to fulfil the request.

If you have any concerns or questions relating to Data Protection or this Privacy Statement then please contact us.